Open-source customer support platform that provides live chat, email support, and omnichannel messaging. Built with Ruby on Rails and Vue.js, it offers self-hosted and cloud deployment options.

Gorgias

Conversational AI helpdesk for ecommerce brands

CRM & Sales

Conversational commerce and helpdesk software for ecommerce brands. Gorgias centralizes support channels, Shopify order actions, and AI-assisted workflows for customer service and revenue-focused conversations.

Intercom

AI-first customer service platform with helpdesk, messaging, and support agents

Conversational AI & ChatbotsCRM & Sales

Commercial customer service platform with helpdesk, omnichannel messaging, knowledge base, and AI support agents. Intercom combines ticketing, outbound messaging, reporting, and developer APIs for web and mobile support workflows.